How can we help?

• How do I edit the information on my church profile?
• End of Year Statements
• What are the options for transaction fees?
• How are processing fees deducted?
• Planning Center Online Integration
• Are donors provided with reports for tax reporting?
• How to add the Plan Your Visit form widget to your church website
• Rock RMS Integration
• How do I edit service times?
• Adding giving administrators

Browse all articles

• Getting Started
• Your Church
• Stay Connected
• Sharing a Prayer Request
• Giving your first gift
• Respond
• How to download and login to your church's app
• Growing as a Giver
• Praying with a Friend
• How to add respond cards to your church's app

Browse all articles

• I'm trying to contact someone within a specific church, or need to ask a specific church a question. Can you help?
• How can I delete a church profile?
• Does creating a FaithStreet profile cost anything?
• How can I add my church to the directory?
• Can you add my denomination or faith to FaithStreet?

• What is FaithStreet?
• How can I create a personal FaithStreet account?
• How can I reset my password?
• I'd like to help FaithStreet by [insert idea here]!

• How do I give online with my bank account?
• How do I increase, reduce or change the amount of my recurring gift?
• How do I use text-to-give?
• How do I update my credit card?
• How to stop a recurring gift
• Why should I give to my church through online giving?
• How to change whether I pay the fee or not
• How do I add a shortcut to my church's giving page on my phone?
• How to set up a recurring gift
• My gift failed to process - now what?

Browse all articles